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Edge Therapy Rooms – Privacy Policy

At The Edge Therapy Rooms we take privacy seriously and only use the information we collect to provide our services.

We do not share or sell the information we collect for any other purpose than providing the best possible services for our clients.

At any time, you may request a copy of information we have recorded about you and you can also request we remove all identifiable information about you.

We do need to record a certain amount of personal information to run our business effectively. For example, your name, email and phone number. We store notes with respect to services we undertake to ensure we maintain our level of service. This might be information such as, your preferred room or additional requirements.

When making an account with us, you provide us with a mobile number and email address. On occasions we may contact you regards to business or building updates via these means and we consider your providing us with this information as consent to undertake this activity.  You may opt-out at any time but notifying us in writing.

When you use the contact form on our website, we collect some information to help us answer your enquiry.

Any queries or complaints about data should be sent directly to Penny Shingler as the data controller.

Data Processors and Data Locations

We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise. You may contact us to:

Request a discussion about our Privacy Policy

Request information we have stored about you

Request we remove all identifying information about you

Make a complaint

External Links

You may come across links to external sites. These links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Edge Therapy Rooms.

Cookies

Cookies are text files placed on your computer to allow websites to respond to the user. This means the website can tailor its functions to your needs by gathering and remembering your preferences.  They can also be used to monitor web traffic on the pages you visit.

A cookie cannot identify you personally.

You can set your browser to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Our website uses a cookie to record that you’ve read our policy and also to store information about your shopping basket. All of which do not contain personal information.

Some parts of our website use third party services. These may collect their own data and set cookies. Please refer to their privacy policies to ensure you are happy:

Google Maps – used to provide directions and maps.

Google Analytics – used to track and analyse the website traffic.

Stripe – used for payments.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Copyright Notice

All design, text, graphics and arrangement thereof are the copyright of Edge Therapy Rooms or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of Edge Therapy Rooms is strictly prohibited.

Terms and Conditions

Please also take time to read our Terms & Conditions.